Module 1 Insurance Operations Management:

Contents:

1. Operations Management Overview
2. Operations Strategy
3. Total Quality Management
4. Forecasting
5. Work System Design
6. Explore the future operation model

Module 2 Legal issues of Employees’ Compensation insurances

Contents:

1. Employees’ Compensation Ordinance ECO (Cap282)
2. Legal issues on EC Insurance
3. Case Study
4. The way forward

Duration：3 hours
Fee：$350

Module 3 Legal issues of Motor Third Party Liability insurance

Contents:

1. Motor Vehicle Insurance (Third Party Risks) Ordinance (Cap272)
2. Legal Issues on Motor TP Risk Insurance
3. Case Study
4. The way forward

Duration：2 hours
Fee：$200

Module 4 Litigation, Arbitration, Mediation and Negotiation – application in HK insurance market

Contents:

1. Introduction of Negotiation Mediation, Arbitration and Litigation
2. Application in HK Insurance market
3. Case Study : compare and contrast
4. The way forward – different approach

Module 5 Corporate Risk Management

Contents:

1. Core concept of Risk Management and its scope
2. Risk Management process
3. Assess risk exposures in various risk categories
4. Enterprise Risk Management
5. Role of corporate governance in relation to Risk Management

Duration：3 hours
Fee：$350

Module 6 Competition Law – Legal Issues and Application in Insurance Industry

Contents:

1. General View of the Competition Ordinance
2. Application in Insurance Industry
3. Insurance Case Review
4. The way forward

Duration：3 hours
Fee：$350